Privacy & Policy

We value and respect your privacy. This document explains how Toortle collects, stores, manages, and uses your information. Please read it carefully so you clearly understand how your data is handled when you fill out any form on our website or engage with our services.
Any updates to this Privacy Policy will be reflected here, so we encourage you to review it periodically.

Where We Get Your Data From

1. Information You Provide to Us

We collect the information you voluntarily share with us, including when:

• You place an order
• You create an account or profile
• You create or manage wishlists
• You communicate with us via email, phone, or chat
• You sign up for product alerts or notifications

This information may include:

• Your name, email address, phone number, and shipping/billing address
• Details of recipients if you’re sending a gift
• Your photograph (if uploaded for personalization)
• Payment details (credit/debit card info—processed securely by payment partners)

2. Information We Automatically Collect

• Your computer’s IP address
• Browser type, version, time zone, plug-ins, OS, and device details
• Pages visited, products viewed or searched
• Purchase history
• Cookie identifiers
• Duration of your visit and user interactions on the site

3. Mobile App Information (If Applicable)

When you download our app, we may receive your device’s location to provide location-specific services.
You may disable location access through your device settings anytime.

When We Share Your Data and With Whom

We never sell or rent your information for commercial gain. Data is shared only when necessary:

1. Third-Party Delivery Partners

We share your name, address, and phone number solely to complete deliveries. These partners are obligated not to misuse or share this information.

2. Payment Service Providers

To process your payments securely, your name, address, and transaction details are shared with trusted payment gateways.

3. Business Transfers

If Toortle undergoes a merger or acquisition, customer information may be transferred as part of business assets—always under the terms of the existing Privacy Policy.

4. Legal Requirements

We may disclose information in response to:

• Lawful requests
• Court orders
• Subpoenas
  Or if required to protect the rights, property, or safety of Toortle and its customers.

Your Rights

As a customer, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion or stop further processing of your data
• File a complaint regarding our handling of your information

To exercise any of these rights, contact us at hello@toortle.com (or your correct support email).

Cookies

Cookies are small text files placed on your device to enhance your browsing experience. They help us:

• Remember preferences
• Analyze site usage
• Improve personalization
• Offer better recommendations

You may disable cookies through your browser settings. By continuing to use our website with cookies enabled, you consent to the data they collect.

Google Analytics

We use Google Analytics to understand how customers interact with our website.
Learn how Google uses your data here:
https://policies.google.com/privacy

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout/

Do Not Track

Our website does not modify data collection practices in response to a “Do Not Track” browser signal, as no universal standard exists for handling such requests.

Contact Us

If you have questions about this Privacy Policy, need additional information, or wish to file a complaint, you can reach us at:

📧 support@thetoortle.com