Welcome to Toortle! These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using Toortle, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By visiting our website, placing an order, or using any Toortle services, you agree to follow these Terms and our Privacy Policy. If you do not agree, please discontinue using the website.
2. Use of the Website
a. Eligibility
You must be at least 18 years old or have parental/guardian consent to shop with Toortle.
b. Account Registration
To place orders or access certain features, you may create an account.
You agree to:
We may suspend or terminate accounts found to be fraudulent or abusive.
c. Prohibited Use
You agree NOT to:
3. Product Information
We aim to display product details (colours, sizing, images, descriptions) as accurately as possible.
However:
Toortle is not liable for typographical errors or inaccuracies.
4. Ordering & Payments
a. Placing Orders
Your order is confirmed only after payment is received and you receive an order confirmation email.
b. Pricing
Prices displayed are final and inclusive of all applicable taxes.
We reserve the right to modify prices at any time without prior notice.
c. Payment Processing
Payments are securely processed through trusted third-party payment gateways.
Toortle does not store or access your card details.
d. Failed Transactions
If a payment fails but money is deducted, it will be automatically refunded by your bank within 5–7 business days.
5. Shipping & Delivery
We ship across India and internationally.
Shipping timelines are displayed at checkout.
Unexpected delays due to courier issues, weather, or operational challenges are outside our control.
6. Returns, Exchanges & Refunds
Returns and exchanges are subject to our Return & Exchange Policy (available on the website).
Toortle reserves the right to decline returns that fail quality checks (e.g., used, washed, or damaged items).
7. Intellectual Property
All logos, product designs, trademarks, illustrations, photos, and content on the website are the exclusive property of Toortle.
You must NOT:
without prior written consent.
8. Promotions, Discounts & Wallet Credits
From time to time, Toortle may offer:
Terms for each promotion will be displayed at the time of use.
No two offers can typically be combined unless explicitly stated.
9. Cancellation Policy
Orders can be cancelled before they are shipped.
Once dispatched, cancellation is not possible.
Please refer to our full Cancellation Policy on the website.
10. Limitation of Liability
Toortle is not responsible for:
Our total liability will never exceed the amount you paid for the order in question.
11. Indemnification
You agree to indemnify and hold Toortle harmless from any claims, damages, losses, or liabilities arising from:
12. Termination of Access
We may suspend or terminate your access to the website for:
You may delete your account anytime.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
14. Governing Law
These Terms are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of courts in [insert your city, e.g., Delhi/Mumbai/Your HQ Region].
15. Changes to Terms
Toortle may update or modify these Terms at any time.
Continued use of the website after changes means you accept the updated Terms.
16. Contact Us
For queries, support, or legal concerns:
📧 support@toortle.com