Privacy Policy

At Toortle, we value your trust and are committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your personal information. By interacting with our website or availing of our services, you agree to the practices described below. We may update this policy from time to time, and any changes will be posted here—so we encourage you to review it periodically.

How We Collect Your Data

Information You Provide to Us:

We collect personal details when you:

• Place an order on our website

• Create an account or update your profile

• Save items to your wishlist

• Contact us via email, phone, or any other channel

• Subscribe for stock or product alerts

This may include your name, email address, phone number, shipping/billing address, payment details (credit/debit card), photographs, and recipient information if you’re sending products to others.

Information We Collect Automatically:

When you use our website or mobile app, we automatically collect data such as:

• Your device’s IP address

• Browser type, version, time zone, operating system, and platform

• Browsing and purchase history

• Products viewed or searched

• Cookie identifiers

• Session duration and on-site behaviour

Mobile/App Data:

When you use the Toortle mobile app, we may collect your location data to provide localized services (such as delivery availability). You can disable location sharing in your device settings if preferred.

When & Why We Share Your Information

We never sell your personal data. However, we may share it under the following circumstances:

Delivery Partners:

Your name, address, and contact number may be shared with third-party courier services solely for order delivery. These partners are contractually bound to use the data only for this purpose.

Payment Gateways:

To process your payments, we may share relevant details such as your name, address, card details, and order information with trusted payment providers.

Business Transfers:

If Toortle undergoes a merger, acquisition, or asset sale, customer data may be part of the transferred assets, subject to the existing privacy policy.

Legal Requirements:

We may disclose your information if required by law, subpoena, or if we believe it is necessary to protect the rights, property, or safety of Toortle, our users, or others.

Your Rights

As a customer, you have the right to:

• Access the personal data we hold about you

• Request corrections to any incorrect or outdated data

• Request that we stop using or processing your data

• Lodge a complaint with the relevant data protection authority

Cookies

Cookies are small text files placed on your device to improve your browsing experience. They help us remember your preferences and understand how you interact with our site. You can manage or disable cookies through your browser settings. By continuing to use our site, you agree to our use of cookies as described.

Use of Google Analytics

Toortle uses Google Analytics to better understand customer behavior and improve our services. To learn how Google uses your data, please visit: Google’s Privacy Policy.

You can also opt-out of Google Analytics tracking here: Google Analytics Opt-out.

Do Not Track Signals

Please note, Toortle does not change its data collection practices in response to browser-based'Do Not Track' signals.

Contact Us

If you have any questions, feedback, or concerns regarding our privacy practices, feel free to reach out:

📧 Email: support@thetoortle.com